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Employment Opportunity-Client Support Coordinator

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Income Support Department

(Term Position)

Reporting to the Income Support Manager, the Client Support Coordinator is responsible for:

  • Conducting Home Visits: have one on one conversations with the clients and discuss what they need in terms of bedding, appliances, review living conditions and report back client needs to Income Support Manager.
  • Receiving and responding to client inquiries during work hours of 8:30am – 4:30pm and some evening/weekends.
  • Researching and acquiring quotes and place orders as needed and approved by Income Support Manager.
  • Picking-up and delivering of appliances, tables, chairs, beds, dressers, from Slave Lake, Red Earth, Peace River, and Edmonton.
  • Helping SA Clients open bank accounts, get proper ID’S for their Personal Social Assistance Files.
  • Helping the Income Support Manager and Pre-Employments Coordinator in gathering signatures on the 360-database system.

QUALIFICATIONS:

  • Basic computer skills in MS Word/MS Excel, scanning documents, and email;
  • Fluent in Cree and English;
  • Ability to work both independently and as a team player;
  • Must be physically fit and able to lift 50 pounds;
  • Able to be on call for client needs during the evening and weekend;
  • Willingness and ability to work after hours and/or weekends when required;
  • Up to date copy of your driver’s license and current driver’s abstract;
  • Up to date RCMP Police Information Check;
  • Up to date Child Intervention Record Check;
  • Access to a truck to meet the demands of the job.

Please submit a cover letter and resume citing Client Support Coordinator in the email subject line to: Hr@ptfn.net. We thank all candidates for their interest, however only qualified candidates selected for an interview will be contacted.

Open until suitable candidate is found

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