Income Support Department
(Term Position)
Reporting to the Income Support Manager, the Client Support Coordinator is responsible for:
- Conducting Home Visits: have one on one conversations with the clients and discuss what they need in terms of bedding, appliances, review living conditions and report back client needs to Income Support Manager.
- Receiving and responding to client inquiries during work hours of 8:30am – 4:30pm and some evening/weekends.
- Researching and acquiring quotes and place orders as needed and approved by Income Support Manager.
- Picking-up and delivering of appliances, tables, chairs, beds, dressers, from Slave Lake, Red Earth, Peace River, and Edmonton.
- Helping SA Clients open bank accounts, get proper ID’S for their Personal Social Assistance Files.
- Helping the Income Support Manager and Pre-Employments Coordinator in gathering signatures on the 360-database system.
QUALIFICATIONS:
- Basic computer skills in MS Word/MS Excel, scanning documents, and email;
- Fluent in Cree and English;
- Ability to work both independently and as a team player;
- Must be physically fit and able to lift 50 pounds;
- Able to be on call for client needs during the evening and weekend;
- Willingness and ability to work after hours and/or weekends when required;
- Up to date copy of your driver’s license and current driver’s abstract;
- Up to date RCMP Police Information Check;
- Up to date Child Intervention Record Check;
- Access to a truck to meet the demands of the job.
Please submit a cover letter and resume citing Client Support Coordinator in the email subject line to: Hr@ptfn.net. We thank all candidates for their interest, however only qualified candidates selected for an interview will be contacted.
Open until suitable candidate is found